Terms of Service

30 Day Return Policy
Your satisfaction is important to us. If you are not satisfied with your purchase, you may return it for a full refund of the purchase price (excluding all shipping charges). If the item you are returning was originally shipped to you with free shipping, then you may be required to pay for those shipping charges as well.

We offer this 100% satisfaction guarantee for the first 30 days after you receive your order on all unopened and unassembled products. Assembled products may not be returnable. Please call us to discuss (1-866-869-8122).

After the 30 days, the warranty for your item will be in effect.

Cancellation Policy
Cancellations must be made by phone (1-866-869-8122) prior to shipment of your order. After your order ships, cancelled orders will be treated as returns (see above).

Warranties

All furniture is warranted to the original purchaser by the manufacturer against defects in the material and workmanship as to the furniture components. The word "defects", as used in this warranty, is defined as imperfections that impair the utility of the product. The warranty does not apply to normal wear and tear effects of the furniture. In the event of piece replacement, no assembly labor is included. This includes replacement of any item that can be replaced.  It will however be the customer’s responsibility to pay for all shipping charges.

We may require photos of the defect so that we can determine the most efficient solution. We will require that the photos be sent to our corporate headquarters for evaluation:

Atlantic Adirondack Company
270 Business Park Way #1
Royal Palm Beach, Fl 33411
(866) 869-8122

email: sales@atlantic-adirondack.com